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Buenos Aires, Argentina

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T&CTERMS AND CONDITIONS

Last Updated: 03/02/2025

Welcome to Hiper AI. These Terms and Conditions (“Terms”) govern your access to and use of Hiper AI’s websites, including but not limited to hiperai.com, hiperai.com.ar, and related subdomains (collectively, the “Website” or “Site”). By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue your use of our Website and Services immediately.


1. Definitions and Terminology

1.1 “Client,” “You,” “Your”
Refers to the person or entity accessing, browsing, or otherwise using our Website, products, or services.

1.2 “Company,” “We,” “Us,” “Our,” “Hiper AI”
Refers to Hiper AI, including its owners, affiliates, subsidiaries, officers, directors, employees, agents, and representatives.

1.3 “Parties,” “Party,” “Us”
Refers collectively to both You (the Client) and Hiper AI.

1.4 “Services”
Refers to any products, solutions, or offerings provided by Hiper AI, including but not limited to custom website creation, integration of AI chatbots (powered by Pinecone, OpenAI, or similar platforms), WordPress installations, plugins, hosting, maintenance, and support.

1.5 “Comments”
Refers to any posted, submitted, or otherwise shared content, including text, images, media, or other materials, on our Website.


2. Acceptance of Terms

2.1 Binding Agreement
By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must immediately discontinue all use of the Website and Services.

2.2 Amendments
We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting the revised Terms on our Website. Your continued use of our Services signifies your acceptance of any such changes.


3. Cookies

3.1 Use of Cookies
We employ the use of cookies to improve user experience, analyze Website traffic, and enable certain functionalities. By accessing our Website, you consent to our use of cookies as described in our Cookies & Privacy Policy.

3.2 Third-Party Cookies
Some of our affiliates or advertising partners may also use cookies. Please refer to their respective privacy and cookies policies for more details.


4. License and Intellectual Property

4.1 Ownership
Unless otherwise stated, Hiper AI and/or its licensors own the intellectual property rights for all material on Hiper AI. All such rights are reserved.

4.2 Limited License
You may access and use content on Hiper AI for personal, non-commercial use, subject to the restrictions set out in these Terms.

4.3 Restrictions
You must not:

  • Republish material from Hiper AI without our explicit written consent.
  • Sell, rent, or sub-license material from Hiper AI.
  • Reproduce, duplicate, or copy material from Hiper AI, except where expressly permitted.
  • Redistribute content from Hiper AI, unless the content is specifically intended for redistribution.

5. User-Generated Content and Comments

5.1 No Prior Review
Certain areas of our Website may allow users to post or exchange opinions, information, or other material (“Comments”). Hiper AI does not pre-screen or edit Comments before they appear on the Website.

5.2 Liability
To the extent permitted by law, Hiper AI shall not be liable for Comments or for any damages arising from the use, posting, or appearance of Comments on our Website. Comments reflect only the views of the poster.

5.3 Monitoring and Removal
Hiper AI reserves the right to monitor all Comments and to remove any that we deem inappropriate, offensive, or in breach of these Terms.

5.4 User Warranties
By posting Comments, you represent and warrant that:

  • You have all necessary rights and consents to post the Comments.
  • The Comments do not infringe any intellectual property rights.
  • The Comments do not contain defamatory, libelous, or unlawful content.
  • The Comments will not be used to promote business or unlawful activity without permission.

5.5 License to Use Comments
By posting Comments, you grant Hiper AI a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable license to use, reproduce, edit, and authorize others to use, reproduce, and edit any of your Comments in any form or media.


6. Hyperlinks to Our Content

6.1 Linking Without Approval
The following organizations may link to our Website without prior written approval:

  • Government agencies
  • Search engines
  • News organizations
  • Online directory distributors linking to other listed businesses
  • Accredited Businesses, except those soliciting donations (e.g., charity fundraising groups)

6.2 Link Conditions
Such organizations may link to our home page, publications, or other Website content so long as the link:

  • Is not misleading.
  • Does not falsely imply sponsorship or endorsement.
  • Fits within the context of the linking party’s site.

6.3 Trademark Usage
No use of Hiper AI’s logo or other artwork will be allowed without a trademark license agreement.


7. iFrames

Without prior written approval, you may not create frames around our webpages that alter the visual presentation or appearance of our Website.


8. Content Liability

We shall not be held responsible for content that appears on websites linking to or from Hiper AI. You agree to protect and defend us against any claims arising from content you post on our Website.


9. Your Privacy

Please review our Cookies & Privacy Policy in Section 20 for comprehensive details on how we collect, use, store, and protect your information.


10. Reservation of Rights

We reserve the right to request the removal of any link(s) to our Website. By continuously linking to our Website, you agree to adhere to these Terms.


11. Removal of Links from Our Website

If you find any link on our Website that is offensive or otherwise objectionable, you may contact us at any time. We will consider requests to remove links but have no obligation to do so or to respond directly.


12. Disclaimer of Warranties

12.1 As-Is Basis
The Website and Services are provided “as is” and “as available,” without warranties of any kind, express or implied.

12.2 No Specific Advice
Nothing on this Website constitutes legal, financial, or technical advice. Seek professional advice when necessary.

12.3 Third-Party Integrations
Our Services may integrate technologies or plugins from third parties, such as Pinecone, OpenAI, WordPress, etc. We make no warranties regarding these third-party integrations.


13. Limitation of Liability

13.1 General Liability Limitation
To the fullest extent permitted by law, Hiper AI, its officers, directors, employees, and agents shall not be liable for any claims, damages, or liabilities arising out of or in connection with your use of our Website or Services.

13.2 Indirect, Consequential, or Special Damages
Hiper AI shall not be liable for indirect or consequential damages, including but not limited to data loss or system damage, even if advised of such possibilities.

13.3 No Liability for Data Breach or Data Loss
While we implement reasonable security measures, no method of storage is entirely secure. Hiper AI shall not be liable for any breach or loss of data unless mandated by applicable law.


14. Indemnification

You agree to indemnify and hold harmless Hiper AI, its affiliates, employees, agents, and representatives from any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your use of the Website or Services, your breach of these Terms, or your violation of any third-party rights.


15. Modifications to Terms

Hiper AI may revise these Terms at any time. By continuing to use the Website after changes are posted, you agree to be bound by such revisions.


16. Severability

If any provision of these Terms is found to be unenforceable under applicable law, such unenforceability shall not affect the validity of the remaining provisions.


17. Dispute Resolution

Any dispute arising out of or in connection with these Terms shall first be resolved through mediation. If mediation fails, the dispute shall be submitted to binding arbitration. The location of arbitration shall be agreed upon by the parties at the time of the dispute. The language of the arbitration shall be English unless otherwise agreed by the parties.


18. Returns and Refunds Policy

If you are not entirely satisfied with your purchase, we offer a 5-day return policy for products or services purchased directly from Hiper AI. Please contact us within 5 days of your purchase to request a refund.


19. Cancellation Policy

You may cancel services provided by Hiper AI at any time by contacting us directly. Cancellation requests received within 24 hours of service initiation may incur no fee. Requests made after this period may be subject to a cancellation fee at our discretion, based on factors such as the stage of service delivery and incurred costs.


20. Privacy Policy

20.1 Who We Are

We are Hiper AI, a company that provides B2C web services, including AI-powered chatbots (integrated with Pinecone, OpenAI, WordPress, and various plugins).

20.2 What Personal Data We Collect and Why

We collect personal data (e.g., name, email, billing information) to provide and improve our Services. This may include data related to AI chatbot interactions.

20.3 How We Protect Your Data

We adopt security measures (e.g., encryption, access controls) to safeguard your personal data.

20.4 Data Retention

We retain your data only as long as necessary for the purposes set out in this Policy or to comply with legal obligations.

20.5 Your Rights

Depending on your jurisdiction, you may have the right to request access, correction, or deletion of your personal data. For more details, see our Cookies & Privacy Policy.


21. User Intellectual Property Rights

By posting or submitting any content (e.g., text, images, videos) to Hiper AI, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable right to use, reproduce, modify, and distribute such content in any media, subject to applicable laws.


22. Prohibited Conduct

You agree not to engage in prohibited activities on our Website or Services, including but not limited to:

  • Harassment, hate speech, or discrimination.
  • Uploading malicious code, viruses, or infringing content.
  • Violating any applicable law or regulations.

23. Updates to Terms and Conditions

We may update these Terms periodically. Any changes become effective immediately upon posting. Your continued use of our Website and Services constitutes acceptance of the updated Terms.


24. Policy on Use and Conduct in Our Services

24.1 Rules of Conduct

Use of our hosting services and websites is subject to strict conduct standards. We reserve the right to take decisive action if we detect activities that violate our policies, applicable laws, or compromise the security and integrity of our services or users.

24.2 Prohibited Activities

Prohibited activities include, but are not limited to:

  • Publishing or distributing content that is offensive, defamatory, illegal, violent, or infringes the rights of third parties.
  • Engaging in phishing, fraud, social engineering, or other deceptive practices aimed at obtaining personal, financial, or sensitive information.
  • Uploading, storing, processing, or distributing malware, viruses, links to malicious sites, or any harmful software.
  • Using our resources for illegal activities, defamation, or violating intellectual property rights.

24.3 Actions for Non-Compliance

If Hiper AI determines, at its sole discretion, that a user is engaging in prohibited activities, we reserve the right to:

  1. Suspend or immediately terminate access to the service and any associated accounts.
  2. Remove or block any content deemed offensive, illegal, or in violation of these Terms.
  3. Disclose available information about the user to relevant authorities to assist in investigations.
  4. File a formal complaint with law enforcement or regulatory agencies.
  5. Initiate legal action to protect the rights and interests of the Company, its clients, and any affected third parties.

24.4 Limitation of Liability

Hiper AI shall not be held responsible for any damages suffered by third parties as a result of content removal, account suspension, or other measures taken in compliance with this policy and applicable laws.


25. Contact Us

If you have any questions, concerns, or suggestions about these Terms and Conditions, or our policies, please contact us at:

  • Email: [email protected]
  • Website: https://hiperai.com/contact
  • Business Address: 3790 El Camino Real, Palo Alto, CA.

We will do our best to respond promptly to all inquiries.


Acceptance
By using this Website and our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our integrated Privacy Policy. If you do not agree, please discontinue use of our Services and Website immediately.